Frequently Asked Questions
Answers to common questions about ordering, lead times, delivery and trade pricing. Get in touch if yours isn’t covered here.
Most in-stock furniture pieces ship within 48 hours across the UAE. Bespoke and made-to-order furniture typically takes 8–12 weeks, depending on the collection and quantity. Your project manager will confirm the exact timeline at the quotation stage.
There is no minimum order quantity for individual stock items. For contract, hospitality, and commercial projects, quantities are typically determined based on the requirements of the space and overall project scope.
Yes. You can visit our Al Quoz showroom in Dubai to explore and experience selected Italian and European furniture collections in person. Contact our team to arrange a showroom visit and discuss your project requirements.
Yes. Montalbano offers bespoke and custom furniture solutions for residential, hospitality, and commercial projects. Our in-house architecture and design team can develop bespoke pieces or adapt selected collections to specific dimensions, finishes, and design requirements.
Warranty terms vary depending on the furniture collection and project requirements. The applicable warranty and aftercare details are confirmed at the point of order. Speak with your project manager for the specific warranty and aftercare programme applicable to your furniture.
we deliver across the UAE and wider MENA region, with 48-hour delivery capability on ready-stock items within the UAE. International shipping is available on request.
yes, architects, interior designers and hospitality procurement teams have access to contract pricing, priority lead times, and drawings on request. Get in touch to set up a trade account.
yes, fabric, leather and finish samples can be requested through your project manager or at the showroom before you commit to an order.
yes, our team manages delivery and on-site installation as part of the furniture supply and contract fit-out service, coordinated around your project timeline.
stock items are returnable within a set window in original condition; bespoke and made-to-order pieces are generally non-returnable. Full terms are confirmed at the point of order.